Sherlocks Glass & Dispensary Frequently Asked Questions

At Sherlocks Glass & Dispensary, we strive to provide a seamless and informative shopping experience. To help you get the most out of your visit, we've compiled a list of frequently asked questions. Whether you're a first-time visitor or a regular customer, these answers will guide you through everything you need to know.

What Products Does Sherlocks Glass & Dispensary Offer?

Sherlocks Glass & Dispensary offers a wide range of products, including THCa flower, live resin concentrates, hash rosin, THCa vapes, and a variety of smoking accessories. We also stock high-quality CBD products and NO Delta-8 THC. Sherlocks only offers THC, THCa and CBD products, making your cannabis choices simple and transparent. We are known for our Art Gallery vibe and unique American Made glass pieces from local artists. Our inventory is curated to ensure the highest quality and satisfaction.

Are All Products at Sherlocks Lab-Tested?

Yes, all cannabis products at Sherlocks Glass & Dispensary are lab-tested. We provide Certificates of Analysis (COAs) for all our THCa flower and every other cannabis product in our store. These COAs confirm potency, safety, and the absence of harmful contaminants like pesticides and heavy metals. We believe in transparency, ensuring that our customers receive only the best. COAs are available on our website. They are shown on each individual product page.

Is THCa Flower Legal?

THCa flower is federally legal under the 2018 Farm Bill as long as it contains less than 0.3% THC by dry weight. In 2022, the North Carolina General Assembly  permanently declassified hemp. It is no longer a controlled substance in NC, including smokable flower. However, when THCa is heated (e.g., smoked or vaped), it converts to THC, which is psychoactive. At Sherlocks, we provide detailed information to help you make informed decisions.

Do I Need a Medical Card to Shop at Sherlocks?

No, you do not need a medical card to shop at Sherlocks Glass & Dispensary. Our products are available to all customers age 21 and over. Whether you’re looking for recreational cannabis products or CBD for wellness, our knowledgeable staff is here to assist you.

How Can I Be Sure of the Quality of Sherlocks' Products?

At Sherlocks, quality is our top priority. All our products undergo rigorous testing and come with COAs that guarantee their quality and safety. Additionally, our staff is trained to provide detailed information about each product, so you can shop with confidence.

Can I Order Online?

Yes, you can order online through our website, SherlocksGlass.com. We offer fast and discreet shipping to most locations in the United States. Our online store is easy to navigate, and you can find all your favorite products, including exclusive strains and accessories.

Where Are Sherlocks Glass & Dispensary Locations?

Sherlocks Glass & Dispensary has locations in Raleigh and Durham, North Carolina. Our stores are conveniently located to serve the local community, offering a wide selection of premium cannabis products and accessories. Visit us in person to explore our offerings, or shop online for to get your order shipped to your door!

What Payment Methods Do You Accept?

We accept a variety of payment methods, including cash, credit cards, debit cards, venmo, cashapp, and zelle. For online orders, we offer secure payment options to ensure a smooth and safe transaction.

Do You Offer Discounts or Loyalty Programs?

We offer a variety of discounts and a loyalty program for our valued customers. Join our VIP rewards email list here. We also offer special promotions and discounts regularly, so be sure to check our website and follow us on Instagram for updates.

How Can I Stay Updated on New Products and Promotions?

Follow us on Instagram and sign up for our newsletter through our website. This way, you’ll be the first to know about new product releases, exclusive deals, and upcoming events at Sherlocks Glass & Dispensary. We also post educational content and tips to help you make the most of your cannabis experience.

Do You Offer Custom Glass Pieces?

Yes, Sherlocks Glass & Dispensary proudly offers custom glass pieces from talented local artists. We collaborate with artists like Cotton Swab Rob and Logi Glass to bring you unique, one-of-a-kind glassware that combines functionality with art. Visit our store or contact us to learn more about commissioning a custom piece.

Do You Offer Glass Repairs?

Yes! We can repair lots of commonly breaks on most glass water pipes. Not all glass can be repaired and repairs are not guaranteed. Glass pipes must be cleaned perfectly before we can attempt any repair.

Can I Return or Exchange Products?

Due to the nature of our products, we do not accept returns or exchanges on cannabis products. However, if you encounter any issues with your purchase, please contact our customer service team, and we will do our best to assist you. Customer satisfaction is guaranteed.

How Can I Contact Sherlocks Glass & Dispensary?

You can also contact us via phone, email, or also by visiting one of our store locations. Our friendly staff is always ready to assist with any questions or concerns you may have. Additionally, feel free to reach out to us on Instagram for quick updates and inquiries.

For any further questions or also information, visit Sherlocks Glass & Dispensary online at SherlocksGlass.com or follow us on Instagram. We’re here to provide you with the best cannabis products and customer service experience!